CONTACT

      Communication interaction between users and us runs through the whole process of service experience. We have set up perfect contact mechanisms to facilitate users to put forward various service-related demands at any stage. All user-submitted information will be managed in a standardized and confidential manner, and will only be used for service matching, problem solving and service optimization work.
      In terms of message processing efficiency, we will prioritize processing user demands with urgent actual needs. For conventional consultation content, we will complete sorting and reply within a reasonable cycle; for special problems that need multi-party verification and coordination, we will actively promote the progress and inform users of the latest situation as far as possible.
      We sincerely welcome users to put forward valuable opinions and suggestions in the communication process. Every effective feedback will be recorded and sorted out by our team, and serve as an important reference basis for us to adjust service modes and improve service quality. We will always maintain a positive communication attitude to respond to every user's legitimate demand.